About Karista: Your Partner in Care

CEO and founder
Danielle Bodinnar

Danielle founded Karista in 2016, driven by her passion for transforming the healthcare industry. A dedicated entrepreneur with a deep understanding of the aged care and disability sectors, Danielle's inspiration stems from both her professional leadership roles in large healthcare businesses and her personal experiences as a mother of a neurodiverse child.

Her firsthand knowledge of the value of therapies and support services has shaped her vision for Karista, helping families access the critical resources they need for meaningful outcomes. Under her leadership, Karista continues to make a significant impact on the healthcare landscape.

Danielle Bodinnar, CEO and Founder of Karista

Our Mission and Vision

Danielle and the Karista team are on a mission to impact 1 million lives by 2025 and share a vision of providing better care at a lower total cost to consumers and providers.

We're not just a directory

Karista provides a free service connecting you with disability and aged care services, therapies, and home care supports based on your personal needs. Our aim is to assist you to get the right support from the start, quickly, and stress-free.

But we aren't just a directory. Karista is your partner in care. Our dedicated Client Service Managers:

People with disabilities receiving support

Discuss your needs and gain an understanding of your goals.

Help you to get the best value out of your NDIS plan or Aged Care Package.

Conduct a thorough search of providers with availability, so you have a choice.

Match you with the provider that suits you best.

Help you complete the paperwork, so you can get on with life!

Illustration showing choice and control in NDIS services

Choice and Control

At Karista, we are committed to the NDIS principle of choice and control by empowering participants and their representatives to select their preferred providers. We do not guarantee providers a specific number of requests or referrals, ensuring that participant choice remains at the forefront of our approach.

How it works

1. Search and Compare

Visitors to our website enter key details such as service type, location, funding type, and age group. We then present a tailored list of available Providers in their area.

2. Make an Informed Choice

Requestors can review Provider profiles, including both written and verbal information, to determine the best fit for their needs.

3. Seamless Onboarding

Once a decision is made, Karista facilitates the onboarding process, connecting the NDIS Participant with their chosen Provider.

Our Commitment

Fair and Transparent Search Results

Providers cannot pay to rank higher in search results.

No Referral Guarantees

We do not promise a set number of referrals per period.

At Karista, we believe in empowering choice and making NDIS services more accessible and transparent.

Karista's Commercial Model

Customer service representative with headset

Karista is not an NDIS provider and does not charge NDIS participants or their representatives. Additionally, Karista is not a registered Aged Care (HCP & SAH) provider and does not charge Aged Care recipients or their representatives.

Karista charges NDIS providers, Aged Care providers, and Allied Health providers annual subscription and referral fees. These costs do not affect the pricing for participants, as they are considered part of the providers' operational marketing and administrative expenses

Puzzle piece representing service agreements

From time to time, Karista may assist you in completing a Service Level Agreement (SLA) with a provider.

Please note that SLAs sent to NDIS participants are not Karista's SLAs; they are agreements for services from NDIS providers. Karista does not employ workers, provide NDIS services under any of the NDIS registration categories, or sign SLAs with NDIS participants for the provision of any NDIS services.

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All NDIS providers subscribed to Karista must comply with the NDIS Worker Screening Clearance and undergo this formal background check. Clients who are connected to an NDIS provider via the Karista service model should ensure that the NDIS provider completes the worker screening process.

Hand holding a heart

Karista adheres to the NDIS Code of Conduct, which includes acting with integrity, honesty, and transparency. We take prompt action to raise and address concerns that may impact the quality and safety of supports provided to people with disabilities. For any complaints, please refer to our Complaints and Feedback.