Free. Independent. Immediate.
TAC is a no-fault scheme. If you've been in a transport accident in Victoria, you're covered, regardless of who caused it.
We prioritise data security with end-to-end encryption, ensuring your information stays private and secure.
Understanding your TAC support
No-fault
If you were injured in a Victorian transport accident, TAC covers you regardless of who was at fault.
No cap, no end date
TAC funding has no set limit and no fixed cut-off — your support continues for as long as it's related to your injury.
$0 to you
There's no cost for TAC clients to use Karista's matching service, from first call to being connected.
The details
This is general information about the TAC scheme, not legal or financial advice. Thresholds, caps and payment rates are set by TAC and reviewed periodically — confirm current figures with TAC directly or with a specialist TAC lawyer before relying on them.
What we match you to
Every TAC client's recovery looks different. Karista matches you to specialists across these eight categories based on your injury, your goals, and what's available near you.
Get moving again, safely.
Spinal rehab, neurological recovery, post-surgical mobilisation, pain management, strength and mobility training. Early physio is the single biggest factor in long-term recovery. The earlier you start, the better the outcome.
Find a physiotherapist→Make your home, your car, and your life work for you.
Functional assessments for your home, workplace, and vehicle. Adaptive equipment recommendations. Daily living skills retraining. If your environment doesn't fit your body anymore, OT makes it fit.
Find an occupational therapist→Rebuild your strength. Prevent what comes next.
Graded exercise programs for cardiovascular health, deconditioning, chronic pain, and core stability. Complements physio by building the fitness base your recovery depends on.
Find an exercise physiologist→Your mind took the hit too.
Trauma, PTSD, adjustment to acquired disability, chronic pain psychology, grief, anxiety, and relationship strain. A transport accident changes everything. Psychology helps you process it, not just survive it.
Find a psychologist→Help with the basics, when you need it most.
Showering, dressing, toileting, transfers, meal prep, and medication prompting. When your body can't do what it used to, personal care support keeps you safe, clean, and dignified at home.
Find personal care support→Clinical care, delivered to your door.
Wound management, catheter care, bowel and bladder programs, PEG feeding, medication administration, pressure injury prevention, and health monitoring. Hospital-grade care in your own home.
Find a community nurse→Get back out into the world.
Community access, social participation, transport to appointments, workplace support, daily living assistance, and overnight care. A support worker helps you rebuild a life, not just manage an injury.
Find a support worker→Keep your home running while you recover.
Cleaning, laundry, grocery shopping, meal preparation, and household errands. Recovery is a full-time job. Let someone else handle the house.
Find domestic help→From injury to independence
Recovery from a transport accident isn't a straight line, and the support you need changes over time. Here's how Karista typically supports TAC clients as things progress — and we'll re-match you as your needs change.
In the first days and weeks, the focus is stabilising your condition and getting essential care in place at home.
Once you're stable, structured therapy rebuilds strength, function and independence at a pace set by your body.
Processing trauma, grief or a changed sense of self often runs alongside — or follows — the physical recovery.
As capacity returns, support shifts toward getting back to daily life, work, and the community around you.
Simple by design
01
Select your service, enter your postcode, and tell us about your situation. It takes less than 2 minutes.
02
Our matching engine finds providers based on your injury type, their specialisation, real-time availability, and your location. Not a directory. A match.
03
Karista sends your referral directly to the provider. They contact you to book your first appointment. No chasing, no waiting, no paperwork.
Cost to you: $0. Always.
Karista's matching is built around one thing: finding the right provider for your recovery, not the most convenient one.
There's no cost to you to use Karista's matching service, from first call to being connected.
We match on clinical specialisation, genuine appointment availability and location — not a generic list.
Every provider we match you to has experience working within TAC guidelines and funding.
What Karista clients say
Wonderful service! Stresses managed in a less than twenty minutes of POSITIVE WORDS PERSON LOVELY PERSONALITY made the DELIVERY OF THE ASSIST I'VE GOT TO DO for the rest of them to be enabled of Yipee THANK YOU SO VERY SERIOUSLY.
RECORDINGs4humans. defend by CHARTER.
3 weeks ago, Google
The help i got today was nothing but outstanding. Emily helped me with something I had been trying to do for months., without any help from who i contacted. She was so much help and support to me, so much appreciated.
Jenny
3 weeks ago, Google
Julia from KARISTA is an amazing soul. . I’ve had so much trouble with others in the past. No one could help me navigate the NDIS train Julia was thorough, listened to my questions and needs and followed through. Highly recommend Julia and the KARISTA team. Cheers Anthoula xo
Anthoula
1 month ago, Google
Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you
braddo 1972
2 months ago, Google
Chantelle was amazing she listened and got things sorted for both my son’s needs. She also called with updates and all was sorted within a day.
Nina Vlasic
4 months ago, Google
Wonderful service! Stresses managed in a less than twenty minutes of POSITIVE WORDS PERSON LOVELY PERSONALITY made the DELIVERY OF THE ASSIST I'VE GOT TO DO for the rest of them to be enabled of Yipee THANK YOU SO VERY SERIOUSLY.
RECORDINGs4humans. defend by CHARTER.
3 weeks ago, Google
The help i got today was nothing but outstanding. Emily helped me with something I had been trying to do for months., without any help from who i contacted. She was so much help and support to me, so much appreciated.
Jenny
3 weeks ago, Google
Julia from KARISTA is an amazing soul. . I’ve had so much trouble with others in the past. No one could help me navigate the NDIS train Julia was thorough, listened to my questions and needs and followed through. Highly recommend Julia and the KARISTA team. Cheers Anthoula xo
Anthoula
1 month ago, Google
Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you
braddo 1972
2 months ago, Google
Chantelle was amazing she listened and got things sorted for both my son’s needs. She also called with updates and all was sorted within a day.
Nina Vlasic
4 months ago, Google
Wonderful service! Stresses managed in a less than twenty minutes of POSITIVE WORDS PERSON LOVELY PERSONALITY made the DELIVERY OF THE ASSIST I'VE GOT TO DO for the rest of them to be enabled of Yipee THANK YOU SO VERY SERIOUSLY.
RECORDINGs4humans. defend by CHARTER.
3 weeks ago, Google
The help i got today was nothing but outstanding. Emily helped me with something I had been trying to do for months., without any help from who i contacted. She was so much help and support to me, so much appreciated.
Jenny
3 weeks ago, Google
Julia from KARISTA is an amazing soul. . I’ve had so much trouble with others in the past. No one could help me navigate the NDIS train Julia was thorough, listened to my questions and needs and followed through. Highly recommend Julia and the KARISTA team. Cheers Anthoula xo
Anthoula
1 month ago, Google
Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you
braddo 1972
2 months ago, Google
Chantelle was amazing she listened and got things sorted for both my son’s needs. She also called with updates and all was sorted within a day.
Nina Vlasic
4 months ago, Google
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