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Search by your funding level (1–4) or "I don't know" if you're not sure yet.
Home Care Package Providers
Search for Home care providers with availability near you.
Search for Home Care Package Providers by Location & Funding Level
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What is Home Care Package Provider?
Home Care Package providers deliver the day-to-day and clinical support funded under your package — bathing, hygiene and grooming, Nursing Care, podiatry and Physiotherapy, meal planning and preparation, domestic assistance, home and garden maintenance, and social support.
Faster access
Karista handles the paperwork so services can start sooner.
Full coverage
From personal care to home maintenance, under one search.
How Home Care Package Providers Can Help
Tell us what you need
Form, phone (0485 972 676) or live chat — including your funding level if you know it.
We match you with providers
Connected with an available provider that fits your level and needs.
You choose
An initial consultation and care plan follow, then services begin.
Search for supports
Find Home Care Package Providers near you
Search the provider directory to find support that matches your goals.
Frequently Asked Questions
What is a Home Care Package?
The Home Care Package (HCP) program is an initiative from the Australian Government to help you stay living independently at home. It provides a subsidy towards a package of care and services to meet your individual needs, allowing you to have access to different levels of support and care from a Home Care provider of your choice. Home Care Package funds aren’t paid to you directly. Instead, you choose an approved Home Care Package provider to administer the funds on your behalf - they coordinate the care and services to support you in your own home.
What services are included in a HCP?
Depending on the level of Home Care Package you receive, you can get assistance with a range of different services focusing on your individual needs.
- Bathing, hygiene and grooming
- Nursing care
- Podiatry and other therapies
- Meals and food preparation
- Help with impairments or continence
- Domestic assistance
- Home or garden maintenance
- Changes to your home
- Aids to stay independent
- Social Support
- Transport
- Plus many more
FAQs
What if I need to change my HCP?
Your needs may change after you start receiving home care services. You can be reassessed by My Aged Care at any time, and your provider may help with this. You can also change providers at any time. Contact Karista if you need help.
Do I need to contribute towards the cost of my care?
It is expected that you will contribute to the cost of care where your personal circumstances allow. To estimate personal contributions, check out the Home Care Fee Estimator Tool available on the My Aged Care website.
What happens if I don’t use all of my funds?
I don't know my funding level — can I still search?
Yes — select "I don't know" and our Client Services Team will help you work it out.
What happens after I choose a provider?
An initial consultation assesses your needs, a customised care plan is developed, and services begin per the agreed plan.
Does this cover clinical services like nursing or physiotherapy?
Yes — nursing care and physiotherapy are among the services available through Home Care Package providers.
Is "Home Care Package" still the current program name?
Home Care Packages have transitioned into Support at Home — see the Support at Home Provider page if your package has moved over.
The Trust We've Earned
Very helpful and informative, quick to make contact and offer supports that are available. Very polite representative.
Priscilla Martin
2 weeks ago, Google
Really great guy bo calling back did not leave me hanging
Denise Baxendale
1 month ago, Google
Super helpful, I have been thrown with all the different NDIS terms and things needed Isabelle really helped me understand and she organised everything for me 10/10
corey lorite
2 months ago, Google
The help i got today was nothing but outstanding. Emily helped me with something I had been trying to do for months., without any help from who i contacted. She was so much help and support to me, so much appreciated.
Jenny
2 months ago, Google
Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you
braddo 1972
3 months ago, Google
Very helpful and informative, quick to make contact and offer supports that are available. Very polite representative.
Priscilla Martin
2 weeks ago, Google
Really great guy bo calling back did not leave me hanging
Denise Baxendale
1 month ago, Google
Super helpful, I have been thrown with all the different NDIS terms and things needed Isabelle really helped me understand and she organised everything for me 10/10
corey lorite
2 months ago, Google
The help i got today was nothing but outstanding. Emily helped me with something I had been trying to do for months., without any help from who i contacted. She was so much help and support to me, so much appreciated.
Jenny
2 months ago, Google
Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you
braddo 1972
3 months ago, Google
Very helpful and informative, quick to make contact and offer supports that are available. Very polite representative.
Priscilla Martin
2 weeks ago, Google
Really great guy bo calling back did not leave me hanging
Denise Baxendale
1 month ago, Google
Super helpful, I have been thrown with all the different NDIS terms and things needed Isabelle really helped me understand and she organised everything for me 10/10
corey lorite
2 months ago, Google
The help i got today was nothing but outstanding. Emily helped me with something I had been trying to do for months., without any help from who i contacted. She was so much help and support to me, so much appreciated.
Jenny
2 months ago, Google
Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you
braddo 1972
3 months ago, Google
Rating4.9540 reviews
