
How to choose the right support at home provider in Australia.

Karista provides a free service, connecting you to Home Care supports, completing the paperwork so you can access services sooner. Complete the form to let us know your needs and our experienced Client Services team will connect you to Home Care providers immediately.
The Home Care Package (HCP) program is an initiative from the Australian Government to help you stay living independently at home. It provides a subsidy towards a package of care and services to meet your individual needs, allowing you to have access to different levels of support and care from a Home Care provider of your choice. Home Care Package funds aren’t paid to you directly. Instead, you choose an approved Home Care Package provider to administer the funds on your behalf - they coordinate the care and services to support you in your own home.
Depending on the level of Home Care Package you receive, you can get assistance with a range of different services focusing on your individual needs.
What if I need to change my HCP?
Your needs may change after you start receiving home care services. You can be reassessed by My Aged Care at any time, and your provider may help with this. You can also change providers at any time. Contact Karista if you need help.
Do I need to contribute towards the cost of my care?
It is expected that you will contribute to the cost of care where your personal circumstances allow. To estimate personal contributions, check out the Home Care Fee Estimator Tool available on the My Aged Care website.
What happens if I don’t use all of my funds?
Karista provides a free, independent service connecting you with disability and home care services, therapists and support workers based on your personal needs and goals. Our Client Services team are experienced in finding and connecting NDIS and Aged Care (HCP & SAH) participants to supports with availability.
We prioritise data security with end-to-end encryption, ensuring your information stays private and secure. We guarantee your data will never be shared with third parties, maintaining confidentiality and protecting your privacy at all times.
So far great promp exceptional service .. by hanza especially from this service .. alot different to being shunned by other services they have already gotten the ball rolling in a day .. quite professional and a caring person who enjoys and takes pride in their job. A breath of fresh air .. thankyou for helping me so fast ..
Tamara Kotz
2 weeks ago, Google
Chantelle was amazing she listened and got things sorted for both my son’s needs. She also called with updates and all was sorted within a day.
Nina Vlasic
4 weeks ago, Google
The lady i spoke to was so helpful and understanding and put my mind at ease. Looking forward to things
Alicia Shay
3 months ago, Google
Extremely helpful in connecting us with an OT and speech therapist after we had rung countless providers and ended up on so many waitlists. Such a relief to finally get support, highly recommend
Kathryn S
4 months ago, Google
So far great promp exceptional service .. by hanza especially from this service .. alot different to being shunned by other services they have already gotten the ball rolling in a day .. quite professional and a caring person who enjoys and takes pride in their job. A breath of fresh air .. thankyou for helping me so fast ..
Tamara Kotz
2 weeks ago, Google
Chantelle was amazing she listened and got things sorted for both my son’s needs. She also called with updates and all was sorted within a day.
Nina Vlasic
4 weeks ago, Google
The lady i spoke to was so helpful and understanding and put my mind at ease. Looking forward to things
Alicia Shay
3 months ago, Google
Extremely helpful in connecting us with an OT and speech therapist after we had rung countless providers and ended up on so many waitlists. Such a relief to finally get support, highly recommend
Kathryn S
4 months ago, Google
So far great promp exceptional service .. by hanza especially from this service .. alot different to being shunned by other services they have already gotten the ball rolling in a day .. quite professional and a caring person who enjoys and takes pride in their job. A breath of fresh air .. thankyou for helping me so fast ..
Tamara Kotz
2 weeks ago, Google
Chantelle was amazing she listened and got things sorted for both my son’s needs. She also called with updates and all was sorted within a day.
Nina Vlasic
4 weeks ago, Google
The lady i spoke to was so helpful and understanding and put my mind at ease. Looking forward to things
Alicia Shay
3 months ago, Google
Extremely helpful in connecting us with an OT and speech therapist after we had rung countless providers and ended up on so many waitlists. Such a relief to finally get support, highly recommend
Kathryn S
4 months ago, Google