
How to choose the right support at home provider in Australia.

Karista provides a free service, connecting you to Home Care supports, completing the paperwork so you can access services sooner. Complete the form to let us know your needs and our experienced Client Services team will connect you to Home Care providers immediately.
The Home Care Package (HCP) program is an initiative from the Australian Government to help you stay living independently at home. It provides a subsidy towards a package of care and services to meet your individual needs, allowing you to have access to different levels of support and care from a Home Care provider of your choice. Home Care Package funds aren’t paid to you directly. Instead, you choose an approved Home Care Package provider to administer the funds on your behalf - they coordinate the care and services to support you in your own home.
Depending on the level of Home Care Package you receive, you can get assistance with a range of different services focusing on your individual needs.
What if I need to change my HCP?
Your needs may change after you start receiving home care services. You can be reassessed by My Aged Care at any time, and your provider may help with this. You can also change providers at any time. Contact Karista if you need help.
Do I need to contribute towards the cost of my care?
It is expected that you will contribute to the cost of care where your personal circumstances allow. To estimate personal contributions, check out the Home Care Fee Estimator Tool available on the My Aged Care website.
What happens if I don’t use all of my funds?
Karista provides a free, independent service connecting you with disability and home care services, therapists and support workers based on your personal needs and goals. Our Client Services team are experienced in finding and connecting NDIS and Aged Care (HCP & SAH) participants to supports with availability.
We prioritise data security with end-to-end encryption, ensuring your information stays private and secure. We guarantee your data will never be shared with third parties, maintaining confidentiality and protecting your privacy at all times.
The lady i spoke to was so helpful and understanding and put my mind at ease. Looking forward to things
Alicia Shay
2 months ago, Google
Ultra fast response, caring, understanding of what my current needs are and what future needs and the tasks required to stay up to date eg. OT Assessment, SDA Housing etc. eg Mobility Scooter, Walking frame, Physiotherapy. Thanks people. Outstanding.
Michael Zenith
2 months ago, Google
Very helpful, patient and nice people. I liked how fast they got back to me and how I was able to communicate through text messages too. They help me find the right available services to my needs
Ashlee C
3 months ago, Google
Extremely helpful in connecting us with an OT and speech therapist after we had rung countless providers and ended up on so many waitlists. Such a relief to finally get support, highly recommend
Kathryn S
3 months ago, Google
I went onto the website and put in my information, within two minutes I had a phone call. I spoke to Ellen who was absolutely lovely and did a fantastic job explaining everything I needed to know and making me feel calm in a situation I've never had to navigate before. Definitely recommend this company (and the happy Ellen) to any parent/person who's looking for help in a plan manager.
Tarnie Werbowyj
3 months ago, Google
The lady i spoke to was so helpful and understanding and put my mind at ease. Looking forward to things
Alicia Shay
2 months ago, Google
Ultra fast response, caring, understanding of what my current needs are and what future needs and the tasks required to stay up to date eg. OT Assessment, SDA Housing etc. eg Mobility Scooter, Walking frame, Physiotherapy. Thanks people. Outstanding.
Michael Zenith
2 months ago, Google
Very helpful, patient and nice people. I liked how fast they got back to me and how I was able to communicate through text messages too. They help me find the right available services to my needs
Ashlee C
3 months ago, Google
Extremely helpful in connecting us with an OT and speech therapist after we had rung countless providers and ended up on so many waitlists. Such a relief to finally get support, highly recommend
Kathryn S
3 months ago, Google
I went onto the website and put in my information, within two minutes I had a phone call. I spoke to Ellen who was absolutely lovely and did a fantastic job explaining everything I needed to know and making me feel calm in a situation I've never had to navigate before. Definitely recommend this company (and the happy Ellen) to any parent/person who's looking for help in a plan manager.
Tarnie Werbowyj
3 months ago, Google
The lady i spoke to was so helpful and understanding and put my mind at ease. Looking forward to things
Alicia Shay
2 months ago, Google
Ultra fast response, caring, understanding of what my current needs are and what future needs and the tasks required to stay up to date eg. OT Assessment, SDA Housing etc. eg Mobility Scooter, Walking frame, Physiotherapy. Thanks people. Outstanding.
Michael Zenith
2 months ago, Google
Very helpful, patient and nice people. I liked how fast they got back to me and how I was able to communicate through text messages too. They help me find the right available services to my needs
Ashlee C
3 months ago, Google
Extremely helpful in connecting us with an OT and speech therapist after we had rung countless providers and ended up on so many waitlists. Such a relief to finally get support, highly recommend
Kathryn S
3 months ago, Google
I went onto the website and put in my information, within two minutes I had a phone call. I spoke to Ellen who was absolutely lovely and did a fantastic job explaining everything I needed to know and making me feel calm in a situation I've never had to navigate before. Definitely recommend this company (and the happy Ellen) to any parent/person who's looking for help in a plan manager.
Tarnie Werbowyj
3 months ago, Google